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Telephonic Case Management

Care coordination with consistency and with frequent communication are critical to achieving quality outcomes—and our Telephonic Case Management program does just that.

From the time of the injury, our dedicated nurse case managers help streamline the recovery process by communicating with medical providers, insurance carriers, employers and other necessary parties in order to customize a plan that fits the injured party and maximizes the care being received. Palmetto nurses have a proven reputation throughout the industry and maintain professional medical relationships with top physicians and facilities in order to achieve maximum outcomes.

Telephonic case management may include services such as scheduling appointments, following up on appointment attendance, obtaining medical records, asking pertinent questions to the provider or just providing the motivation needed for an injured party to succeed in their therapy. This collaboration means quality outcomes and cost-efficiency.